Our commitment
Tout pour l'école takes the protection of your personal information seriously, in accordance with Quebec's Law 25 (Act to modernize legislative provisions respecting the protection of personal information). This policy explains what information we collect, why, and how you can exercise your rights.
Privacy officer
Equipe Tout pour l'ecole (Responsable de la protection des renseignements personnels). For any question or request regarding your personal information: confidentialite@toutpourlecole.ca.
Information we collect
Email (account creation) and, if you provide them: first name, last name, phone and shipping address. We also keep your order and quote-request history, as well as a record of your consents (date, version, IP address).
Purposes
Manage your account, process your orders and quote requests with suppliers, send you service-related communications, and meet our legal and accounting obligations. We apply data minimization: we only collect the information that is necessary.
Consent
When you create your account, you consent to this policy and to the terms of use. Consent to marketing communications is optional and can be withdrawn at any time from your client area.
Retention period
Your information is kept while your account is active, then for up to 36 months, unless a longer retention is legally required (e.g. accounting records). After that, it is anonymized or deleted.
Your rights
You have the right to access your information, correct it, and request its deletion. You can exercise these rights directly from your client area ("My information", "Download my data", "Delete my account") or by writing to us. Deletion anonymizes your account; financial records required by law are kept in anonymized form.
Security
Encrypted passwords (Argon2id), two-factor authentication, encrypted exchanges, access control and logging of sensitive actions. An incident register is maintained by the officer.
No non-consented third-party calls
We do not use non-essential trackers. Fonts are self-hosted: no third-party service is contacted without your knowledge.
Changes
This policy may be updated. The version in effect is always shown here; significant changes will be communicated to you.